frequent_export_errors
Differences
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frequent_export_errors [2019/05/22 15:14] florian [Frequent errors in the data synchronisation and how to handle them] |
frequent_export_errors [2020/01/10 16:29] lukas [Export Issues] |
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| A status *50x* can have many reasons. Usually they occur, if there is something going wrong at the shop`s webserver. | A status *50x* can have many reasons. Usually they occur, if there is something going wrong at the shop`s webserver. | ||
| * As this status may result from your webserver being busy, try to start the export at another time. | * As this status may result from your webserver being busy, try to start the export at another time. | ||
| - | * If this issue persists, please check you server logs for more details. | + | * If this issue persists, please check your server logs for more details. |
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| === Validation issue(s) === | === Validation issue(s) === | ||
| - | This means, that the exported XML is not valid against our scheme (LINK). Please see the import log in the FINDOLOGIC customer account for more details about the validation issue. For more information, see also our documentation regarding the XML export format (LINK) or contact our support. | + | This means, that the exported XML is not valid against our [[https://github.com/FINDOLOGIC/xml-export/blob/master/src/main/resources/findologic.xsd|schema]]. Please see the import log in the FINDOLOGIC customer account for more details about the validation issue. For more information, see also our documentation regarding the [[xml_export_documentation:xml_format|XML export format]] or contact our support. |
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| === Could not reach API method for... === | === Could not reach API method for... === | ||
| - | This is a failure which can only happen in Plentymarkets shops. It shows that one or more of the REST-API calls can not be reached. Please add the needed permissions for the FINDOLOGIC user. See https://docs.findologic.com/doku.php?id=integration_documentation:plentymarkets#aktivierung for more details regarding the REST exporter. | + | This is a failure which can only happen in Plentymarkets shops. It shows that one or more of the REST-API calls can not be reached. Please add the needed permissions for the FINDOLOGIC user. See [[https://docs.findologic.com/doku.php?id=integration_documentation:plentymarkets#aktivierung|our documentation]] for more details regarding the REST exporter. |
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