frequent_export_errors
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
|
frequent_export_errors [2020/06/16 16:45] amil |
frequent_export_errors [2020/06/16 16:46] amil |
||
|---|---|---|---|
| Line 69: | Line 69: | ||
| === Validation issue(s) === | === Validation issue(s) === | ||
| - | This means, that the exported XML is not valid against our [[https://github.com/FINDOLOGIC/xml-export/blob/master/src/main/resources/findologic.xsd|schema]]. Please see the import log in the FINDOLOGIC customer account for more details about the validation issue. For more information, see also our documentation regarding the [[xml_export_documentation:xml_format|XML export format]] or contact our [[support@findologic.com|support@findologic.com]]. | + | This means, that the exported XML is not valid against our [[https://github.com/FINDOLOGIC/xml-export/blob/master/src/main/resources/findologic.xsd|schema]]. Please see the import log in the Findologic customer account for more details about the validation issue. For more information, see also our documentation regarding the [[xml_export_documentation:xml_format|XML export format]] or contact our [[support@findologic.com|support@findologic.com]]. |
| \\ | \\ | ||
| Line 75: | Line 75: | ||
| === Could not reach API method for... === | === Could not reach API method for... === | ||
| - | This is a failure which can only happen in Plentymarkets shops. It shows that one or more of the REST-API calls can not be reached. Please add the needed permissions for the FINDOLOGIC user. See [[https://docs.findologic.com/doku.php?id=integration_documentation:plentymarkets_ceres_plugin:rest_export|our documentation]] for more details regarding the REST exporter. | + | This is a failure which can only happen in Plentymarkets shops. It shows that one or more of the REST-API calls can not be reached. Please add the needed permissions for the Findologic user. See [[https://docs.findologic.com/doku.php?id=integration_documentation:plentymarkets_ceres_plugin:rest_export|our documentation]] for more details regarding the REST exporter. |
| \\ | \\ | ||
| Line 87: | Line 87: | ||
| === Cloudflare and the Findologic import === | === Cloudflare and the Findologic import === | ||
| - | If you are using Cloudflare the user-agent FINDOLOGIC is blocked by default. This will cause the export to fail. The Cloudflare feature that is blocking the user-agent, is the Browser Integrity Check. | + | If you are using Cloudflare the user-agent Findologic is blocked by default. This will cause the export to fail. The Cloudflare feature that is blocking the user-agent, is the Browser Integrity Check. |
| There are two ways to disable the Browser Integrity Check in the Cloudflare Backend. | There are two ways to disable the Browser Integrity Check in the Cloudflare Backend. | ||