frequent_export_errors
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frequent_export_errors [2020/05/13 16:31] florian |
frequent_export_errors [2020/05/13 17:23] franz |
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| === Export contains less than 60% of the currently imported products === | === Export contains less than 60% of the currently imported products === | ||
| - | This means, that the number of exported products has changed by a large amount and it is likely, that this is not intended. Please check your feed, if the exported amount of products is correct. If the change was intended, please contact support. | + | This means, that the number of exported products has changed by a large amount and it is likely, that this is not intended. Please check your feed, if the exported amount of products is correct. If the change was intended, please contact [[support@findologic.com|support@findologic.com]]. |
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| === Validation issue(s) === | === Validation issue(s) === | ||
| - | This means, that the exported XML is not valid against our [[https://github.com/FINDOLOGIC/xml-export/blob/master/src/main/resources/findologic.xsd|schema]]. Please see the import log in the FINDOLOGIC customer account for more details about the validation issue. For more information, see also our documentation regarding the [[xml_export_documentation:xml_format|XML export format]] or contact our support. | + | This means, that the exported XML is not valid against our [[https://github.com/FINDOLOGIC/xml-export/blob/master/src/main/resources/findologic.xsd|schema]]. Please see the import log in the FINDOLOGIC customer account for more details about the validation issue. For more information, see also our documentation regarding the [[xml_export_documentation:xml_format|XML export format]] or contact our [[support@findologic.com|support@findologic.com]]. |
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| === Cloudflare and the Findologic import === | === Cloudflare and the Findologic import === | ||
| - | If you are using Cloudflare the user-agent FINDOLOGIC is blocked by default. This will cause the export to fail. The Cloudflare feature blocking the user-agent is the Browser Integrity Check. | + | If you are using Cloudflare the user-agent FINDOLOGIC is blocked by default. This will cause the export to fail. The Cloudflare feature that is blocking the user-agent, is the Browser Integrity Check. |
| There are two ways to disable the Browser Integrity Check in the Cloudflare Backend. | There are two ways to disable the Browser Integrity Check in the Cloudflare Backend. | ||