customer_account:import-export
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customer_account:import-export [2020/07/09 10:33] franz created |
customer_account:import-export [2021/09/20 17:41] (current) rihad |
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| ===== Data sync ===== | ===== Data sync ===== | ||
| - | If you are currently logged in at your customer account, you can access this feature directly by [[https://account.findologic.com/#/app/search-navigation/import-export|following this link]]. | + | You can access the data sync in the account by [[https://account.findologic.com/#/app/search-navigation/import-export|following this link]]. |
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| ==== Manual data sync ==== | ==== Manual data sync ==== | ||
| - | If your contract is professional or higher, it is possible to start a manual data sync. | ||
| A data sync updates the current article data that is the base for the Findologic search. | A data sync updates the current article data that is the base for the Findologic search. | ||
| - | It can also be neccessary to activate changes in the customer account like newly configured Push-Rules or Synonmyes that are only availaby after a new data sync has finished. | ||
| - | {{:customer_account:manual_data_sync.png?900|}} | + | It can also be necessary to activate changes in the customer account like newly configured push rules or synonymes that are only available after a new data sync has finished. |
| + | |||
| + | ---- | ||
| + | |||
| + | {{:account21:synchronization.png?900|}} | ||
| + | |||
| + | ---- | ||
| In the left column the result and key metrics of the last manual data sync are displayed. | In the left column the result and key metrics of the last manual data sync are displayed. | ||
| - | In the right column you are able to see or download the logfile of the last manual data sync. | + | Next to the Status in the manual import history you are able to see or download the logfile of the last **manual** data sync. |
| Before each data sync the option „Ignore Number of Articles“ can be selected. | Before each data sync the option „Ignore Number of Articles“ can be selected. | ||
| - | {{:customer_account:ignore_number.png?200|}} | + | ---- |
| - | This will disable a [[https://docs.findologic.com/doku.php?id=frequent_export_errors#export_contains_less_than_60_of_the_currently_imported_products|check]] for the number of articles that are containded within the current data export. | + | {{:account21:ignore.png?400|}} |
| - | <note important>Please only use this option, if the number of article intententinally decreased by more then 40%.</note> | + | ---- |
| + | |||
| + | This will disable a [[https://docs.findologic.com/doku.php?id=frequent_export_errors#export_contains_less_than_60_of_the_currently_imported_products|check]] for the number of articles that are contained within the current data export. | ||
| + | |||
| + | <note important>Please only use this option, if the number of articles **intentionally** decreased by more then 40%.</note> | ||
| ---- | ---- | ||
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| ==== Settings ==== | ==== Settings ==== | ||
| - | The Settings tab gives an overview of all the key configurations of the export. Which include | + | The Settings tab gives an overview of all the key configurations of the export: |
| - | * Shop-URL | + | |
| - | * Shopkey (provided by Findologic) | + | * Shop-URL: The URL of your shop. |
| - | * Export URL or CSV URL | + | * Shopkey: The unique identifier of your service (provided by Findologic). |
| + | * Export URL or CSV URL: The URL where the export data can be found. | ||
| + | |||
| + | ---- | ||
| + | |||
| + | {{:account21:synchronization_settings.png?500|}} | ||
| + | |||
| + | ---- | ||
| - | {{:customer_account:settings_import.png?1200|}} | ||
| - | If the Export URL or CSV URL is protected via .htaccess the necessary username and password combination can be set here as well. | + | If the Export URL or CSV URL is protected via .htaccess the necessary username and password combination have to be set here. |
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| ==== Frequent export errors ==== | ==== Frequent export errors ==== | ||
| - | If an export error occurs that is unfamiliar, [[https://docs.findologic.com/doku.php?id=frequent_export_errors#export_contains_less_than_60_of_the_currently_imported_products|here]] is a list of the most frequent export errors and how to resolve them. | + | If an export error occurs that is unfamiliar, [[https://docs.findologic.com/doku.php?id=frequent_export_errors|here]] is a list of the most frequent export errors and how to resolve them. |
| {{tag>Customer_account}} | {{tag>Customer_account}} | ||